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When you join MVA we will provide you with a number of different types of support to maximise the rewards from using our system:
· Online Communication
· Call Me Now
· Telephone Support
· Chat Room
Online Communication
At any point in MVA you can email MVA to get answers to your questions relating to:
Using MVA
Even though we have designed MVA to be as simple as possible, we understand that some areas of MVA may require assistance to maximise its functionality.
Accounting Problems
We understand that businesses change and users change. MVA offers assistance in areas such as:
· Allocation of Transactions
· Interpretation of financial data
Business Advice
The MVA Learning Services Team is on hand to provide business advice at any time. You can contact us to assist you with any problems associated with running your business.
Call Me Now
MVA provides users with the option of simply pressing a button for urgent problems and our support team will telephone you immediately any time between 9am and 6pm.
Telephone Support
When users have a need to talk to one of our support staff you can simply ring our toll free number for queries.
Chat Room
MVA provides users with both a private and open chat room for on-line discussions and problem solving between MVA and a user or another adviser for queries. The Chat Room will be available by the end of March 2002.
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